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Helium Mobile: 11 Facts To Know Before You Sign Up

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Helium Mobile plan features and starting price
Mint Mobile 15GB
1 Line
1 Line
T-Mobile
$
20
/mo.
+tax
tax included
$15/mo for first 3 months
15GB
high-speed, then 128Kbps

Deprioritized
Included hotspot
4K video streaming
Unlimited minutes
Unlimited texts
Visible Base
1 Line
1 Line
Verizon
$
25
/mo.
+tax
tax included
Unlimited
high-speed

Deprioritized
5Mbps hotspot
480p video streaming
Unlimited minutes
Unlimited texts
Mint Mobile Unlimited
1 Line
1 Line
T-Mobile
$
30
/mo.
+tax
tax included
$15/mo for first 3 months
40GB
high-speed, then 512Kbps

Deprioritized
10GB hotspot
480p video streaming
Unlimited minutes
Unlimited texts
Mint Mobile 15GB
1 Line
1 Line
T-Mobile
$
35
/mo.
+tax
tax included
$15/mo for first 3 months
15GB
high-speed, then 128Kbps

Deprioritized
Included hotspot
4K video streaming
Unlimited minutes
Unlimited texts
Visible+
1 Line
1 Line
Verizon
$
45
/mo.
+tax
tax included
Unlimited
high-speed

50GB priority
10Mbps hotspot
480p video streaming
Unlimited minutes
Unlimited texts

1. What is Helium Mobile?

Helium Mobile is a prepaid cell phone carrier known as a mobile virtual network operator, or MVNO.

An MVNO is simply any cell phone carrier that does not operate its own cellular network.

Instead of building their own networks, MVNOs make agreements with the four big carriers to use their cellular networks for coverage.

In Helium Mobile’s case, it uses the T-Mobile network for coverage.

If you are curious to learn more about how the agreements work between the big carriers and the small carriers, check out my article on how some cell phone plans can cost so much less than others.

2. What cell phone plans does Helium Mobile offer?

Helium Mobile offers the following cell phone plans to choose from:

Helium Mobile Unlimited: $20 for 30GB data, Unlimited minutes, and Unlimited texts
Helium Mobile Unlimited: $20 for no data, Unlimited minutes minutes, and Unlimited texts texts

You can see more details and features of Helium Mobile's plans below:

Lines
Plan Duration
Discounts
Reset
Helium Mobile Unlimited
1 Line
1 Line
T-Mobile
$
20
/mo.
+tax
tax included
30GB
high-speed, then 1Mbps

Deprioritized
5GB hotspot
480p video streaming
Unlimited minutes
Unlimited texts
+ Add-on
+ Add-on
$15 per GB CAN & MEX
$15 per GB int'l data

3. What deals, discounts, or referral programs does Helium Mobile have?

No discounts or referral programs are available at this time.

4. Does Helium Mobile offer family plans?

Helium Mobile offers the following family plans to choose from:

Helium Mobile does not offer family plans at this time. Each line you have will need its own separate account.

5. Does Helium Mobile have plans for tablets, smartwatches, or hotspot devices?

No, Helium Mobile does not offer plans for tablets, smartwatches, or hotspot devices.

6. How good is Helium Mobile's coverage?

Helium Mobile rides on the T-Mobile network for coverage, so reception in most places is pretty good.

See the full coverage details below:

Verizon coverage information

  • Total coverage: 67.4%
  • Total square miles covered: 2,246,127
  • Total population covered: 327 million people (98.0)%
  • 5G coverage: 14.5%
  • 5G square miles covered: 484,321
  • Population covered by 5G: 230 million people (69.0%)

The above data come from the FCC and from Verizon directly.

Check Verizon coverage in your area by using Verizon's official coverage map.

You can also check coverage using third-party maps such as CoverageMap.com.

Verizon coverage map
Verizon's coverage map reported by CoverageMap.com

CoverageMap.com is building crowdsourced maps of cellular coverage.

Download the free Coverage Map app for iPhone or Android to compare coverage between carriers and to participate in the project.

AT&T coverage information

  • Total coverage: 78.1%
  • Total square miles covered: 2,602,364
  • Total population covered: 330 million people (99.0%)
  • 5G coverage: 43.3%
  • 5G square miles covered: 1,444,381
  • Population covered by 5G: 300 million people (90.0%)

The above information comes from the FCC and from AT&T direclty.

You can check AT&T coverage in your area by using AT&T's official coverage map.

You can also check coverage by using third-party maps such as CoverageMap.com.

AT&T coverage map
Crowd-sourced AT&T coverage map from CoverageMap.com

CoverageMap.com is building crowdsourced maps of the cellular networks.

Download the free Coverage Map app for iPhone or Android to compare coverage between carriers and to contribute to the project.

T-Mobile coverage information

  • Network: T-Mobile
  • Total coverage: 46.6%
  • Total square miles covered: 1,551,924
  • Total population covered: 330 million people (99.0%)
  • 5G coverage: 36.0%
  • 5G square miles covered: 1,200,851
  • Population covered by 5G: 326 million people (97.8%)

The above information comes from the FCC and from T-Mobile directly.

Check T-Mobile coverage in your area by using T-Mobile's official coverage map.

You can also check T-Mobile coverage by using third-party maps such as CoverageMap.com.

T-Mobile coverage map
Crowd-sourced T-Mobile coverage map from CoverageMap.com

CoverageMap.com is building crowdsourced maps of cellular coverage.

You can download the free Coverage Map app for iPhone or Android to compare coverage between carriers and to contribute to the project.

7. What features does Helium Mobile support?

Helium Mobile supports:
  • VoLTE
  • WiFi calling
  • Visual voicemail
  • MMS (multimedia messaging service)
  • eSIM
  • Hotspot
  • Domestic roaming
  • Managing multiple lines from a single account
  • International calling
  • International data roaming

8. What phones work on Helium Mobile?

Most phones that are unlocked will work on
Helium Mobile
.
An unlocked phone means it isn't tied to any carrier, contract, or financing agreement.
Consider contacting your current carrier to see if your phone is unlocked, or what the steps are to request to have it unlocked.
You can also consider purchasing an unlocked phone below that is compatible with
Helium Mobile
:

9. Does Helium Mobile support international calling or data roaming?

10. What plan add-ons does Helium Mobile offer?

No plan add-ons have been entered into our database for Helium Mobile at this time.

11. How do you contact Helium Mobile customer service?

Helium Mobile

News

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Helium Mobile
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